As a leader, it’s not always easy to have constructive conversations with employees. In fact, some people dread addressing negative behaviors, or on the other hand, they are stingy about […]
Infographic on leadership behaviour
CP Moreau talks about how to respond to show you’ve listened to someone in Tip#10, the last in the series of ten listening tips in preparation for the 2017 International Day of Listening.
In Tip #9, Sandra Bodin Lerner talks about reflecting back what you hear from a listener to confirm understanding.
Anita Dorczak talks about why it is so important to understand cultural differences, in Tip#8, in a series of ten listening tips leading up to the 2017 International Day of Listening.
In the eighth tip of this Ten Listening Tips series Kathy O’Brien discusses how cultural and age differences are important, because people could have different expectations of listening and speaking.
In this seventh tip out of ten, Avi Kluger describes how he listens for the emotions behind communication.
The sixth of these ten tips is about looking for verbal versus nonverbal cues, by Graham Bodie.
The fifth of these ten listening tips is about listening to understand, not to respond by Laura Janusik.
In the fourth of the Ten Tips to Listening for the 2017 International Day of Listening, Michael Z. Murphy and Molly Elizabeth Murphy present on “Let the speaker finish talking before you respond.”